New price for mobile subscriptions
From April 11, the price of our mobile subscriptions will change for those who do not have a fixed contract. If you have a binding period, the price will change once the period ends. Otherwise, everything will continue to work as usual.
When your price changes
- Mobile subscriptions without a binding period will have a new price starting in April 2025. The updated price will appear on the invoice you receive the month after the change
- Mobile subscriptions with a binding period will get the new price when the binding period ends, and the change will be reflected on the following month’s invoice. Until then, you’ll keep your current price
- Mobile subscriptions purchased after February 27, 2025 will get the new price immediately.
Why the price is changing
At Tre, we always strive to offer competitive prices and a world-class network experience. Due to changing global conditions and rising costs, we need to adjust the prices of our mobile subscriptions.
FAQ
Where can I see my contract period?
You can find the contract period in Mitt3.
How is the price change shown on the invoice?
Since the change occurs during April, you will see two lines on your May invoice:
- One for the days with the old price
- One for the days with the new price
In the detailed specification of the invoice, you can see exactly which dates were charged at each respective price.
When does Tre need to inform me about changes to my contract?
We are required to notify you of any contract changes at least one month before they take effect.
If you have no binding period on your mobile subscription, the price will change in April 2025. If you have a binding period, the change will occur once the binding period has ended.
Can I change or cancel my subscription?
If you don’t have a binding period, you can cancel your subscription anytime you want. Call us at 073-530 06 16, and we’ll help you.
I’ve canceled my subscription. Why am I receiving this information?
We are required to inform all customers affected by the change. If you have already canceled your subscription, you can disregard this information.
We’re here to answer your questions
Do you have questions about the price change for extra users? Call us, and we’ll help you!
Opening hours: Mon–Fri: 9 AM–6 PM